Privacy Policy

Last Updated: January 19, 2026

1. Information We Collect

We collect the following information:

• Registration Data: Name, phone number, email, date of birth
• Payment Information: UPI ID, bank details for withdrawals
• Activity Data: Tickets purchased, draws participated, wins, withdrawals
• Technical Data: IP address, device information, browser type
• KYC Data: ID proofs (Aadhar, PAN, License, Passport)

2. How We Use Your Information

• To provide lottery services and manage your account
• To process payments and withdrawals
• To verify winners and comply with regulations
• To prevent fraud and abuse
• To improve our services and user experience
• To send notifications and updates about draws and prizes

3. Data Security

We take your data security seriously:

• All sensitive data is encrypted using industry-standard protocols
• Passwords are hashed and never stored in plain text
• Regular security audits and updates
• Limited access to personal data (staff only)
• No sharing of data with third parties without consent

4. Data Sharing

We do NOT share your data except:

• With banks/payment processors for withdrawal processing
• With legal authorities if required by law
• In case of fraud investigation
• With your explicit consent

5. Cookies & Tracking

• We use cookies to maintain your session
• Non-essential cookies can be disabled in browser settings
• No third-party tracking or analytics
• Cookies are essential for platform functionality

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion (subject to legal requirements)
• Opt-out of communications (except critical notifications)
• Export your data in structured format

7. Data Retention

• Account data retained as long as account is active
• Transaction history retained for 7 years (compliance)
• Deleted account data removed within 30 days
• Legal hold may apply if required

8. Children's Privacy

Lucky Lottery is not for users under 18. We do not knowingly collect data from minors. If we discover underage usage, we will delete the account immediately.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Review their privacy policies before sharing information.

10. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with updated date. Continued use means acceptance of changes.

11. Contact Us

For privacy concerns or data requests: Contact Support

Your privacy is important to us. We are committed to protecting your data.